Certified Manager of Quality & Organizational Excellence (CMQ/OE)
Enroll now- Course Date01.07.2024
- Course Duration2 Sessions a week (Mon l Wed) (8 sessions of 3hours) 24h
- LanguageEnglish
About the Program
The Certified Manager of Quality/Organizational Excellence certification preparation course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights multiple-choice sample questions. Also, students will receive course materials and an eBook of the Certified Manager of Quality/Organizational Excellence Handbook: Fourth Edition.
Who Should Attend this Program
Individuals who desire to reinforce their skills, knowledge, and capacity to understand the Certified Manager of Quality/Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality/Organizational Excellence examination.
Certification Modules
Organizational structures and culture
Leadership challenges
Teams and team processes
ASQ Code of Ethics
Business environmental analysis
Strategic plan deployment
Strategic planning models
Management skills and abilities
Communication skills and abilities
Project management
Quality system
Quality models and theories
Problem-solving tools
Process management
Measurement: assessment and metrics
Customer identification and segmentation
Customer relationship management
Supplier selection
Supplier communications
Supplier performance
Supplier improvement
Supplier certification, partnerships and alliances
Supplier logistics
Training plans
Needs analysis
Training materials/curriculum development and delivery
Training effectiveness and evaluation